Some technology
vendors have been acquiring companies and becoming extremely
large. But bigger doesn’t necessarily mean better
when it comes to offering the best products and service.
When big companies start gobbling up their competitors,
customers tend to pay the price in terms of inflated costs
for integration, upgrades, and support. Acquired products
from acquired companies don’t always cooperate, which
can seriously impact the processes and success of your communications
center. Acquired products often lead to discontinued product
support, costly forklift upgrades, and the need to re-architect
your infrastructure - a very expensive and time-consuming
proposition.
VPI is different. VPI offers a single integrated
platform and application suite – developed and proven
reliable since 1994. With over 1,000 successful
customer implementations, VPI has architected all of our
solutions on adaptable open standards since day one, including
interactions recording (traditional and VoIP telephony,
analog and trunked radio, and screen), keyword spotting,
call taker assessment, real time performance dashboards,
and call taker training. VPI will prove to you that we offer
a better platform and a lower cost of ownership or we won’t
earn your business.
|
Prioriti Interactions Suite™
of Call Recording, Quality Management and Performance Reporting
Solutions. |
The VPI Competitive
Replacement Program
Time to replace your call recording or quality management
technologies? Choose VPI and we'll ensure a seamless transition
and great incentives that you'll want to take advantage
of. Call us at 800-200-5430 to learn more!
FREE with Your
VPI Implementation
|
What
Your Communications
Center and Users Get |
Prioriti
Recall |
Rapidly reproduce conversations
with the world's easiest-to-use instant recall application |
*Integration
Package |
$10,000 in professional applied
towards one or both of the following:
-
Integrating a custom data connector to your
PBX or CAD system (a $10,000 value) to collect and
present real-time and historical information to call
takers and supervisors.
- Integrating with your PSAP controller to capture
ANI / ALI information. Append call records with location
and number information to simplify event reconstruction
and call search and playback
|
*Consulting
|
$1500 in consulting services applied Wellness Assessment
(6 months after live date)
|
*Onsite
Performance
Management Class |
Up to 10 people, instructor-led
course maximizes forecasted returns on the VPI technology
investment and identifies operational areas for improvement.
|
| Gold Level Project
Management |
Experienced team offers proactive guidance with minimal
resource utilization. |
Gold Level Support |
Call into customer support 24x7
for any reason, receive free replacement parts, and
free in-version upgrades at no additional charge for
the first year (valued at 18% of software). |
To qualify:
• Implementation size must be least
32 recorded audio channels and 4 call taker/dispatch positions
• Valid only for orders received
prior to September 30, 2007.
• Purchase must include the integrated Prioriti Voice
voice audio recording, Prioriti Evaluator call taker assessment,
and Prioriti Evaluator Dashboard applications.
**Does not include travel, airfair, hotel
or food expenses
©2007 Voice Print International, Inc.
All Rights Reserved. Trademarks are the property of their
respective owners. The information provided is subject to
change without notice.
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Competitive Replacement Program |
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