Welcome to VPI's Press Release Section. Here you will find current press releases available for immediate publication. Press releases are updated on a regular basis so please check back often for current material. If you have any questions regarding press information about VPI please contact our marketing dept. at marketing@voiceprintonline.com

Workforce Performance and Customer Satisfaction
Technologies New European Headquarters in London, England

DICE Corporation Enhances Security Solutions with VPI’s Advanced Call Recording Technology

Article Released: 8/14/2008 11:25:45 AM DICE announces successful completion of testing on an integration with VPI's award-winning call recording technology

SER and VPI Partner to Deliver Superior Call Recording and WFO Solutions to Contact Centers

Article Released: 6/20/2008 10:01:42 AM Integrated Solution Helps Organizations Analyze, Understand, and Improve

Complimentary Registration Now Open For Call Center Optimization Forum

Article Released: 3/14/2008 10:28:08 AM Nationwide Seminar Series to Focus on Best Practices and Key Technologies for Improved Call Center Performance and Quality

VPI’s Call Recording and Quality Monitoring Solution Rated “Avaya Compliant”

Article Released: 3/12/2008 9:36:54 AM VPI’s Activ! Voice application is compatible with the latest Avaya contact center solutions. Helps organizations like arvato services capture, evaluate, analyze and improve interactions - boosting productivity and customer satisfaction.

VPI Named Leader in Product, Implementation, Service, Training, and Professional Services by DMG

Article Released: 12/5/2007 9:16:37 AM VPI Rated Highest by Customers in Five of Six Categories in Leading Industry Analyst Firm’s Customer Survey

VPI Receives 2007 Frost & Sullivan Award for Customer Value Enhancement

Article Released: 10/10/2007 9:04:34 AM Contact Center Workforce Optimization Solutions Provider Recognized for its Innovation and Commitment to Maximizing Customer Value

VPI Receives "Positive" Rating in Gartner's Contact Center Quality Management MarketScope Report

Article Released: 9/24/2007 9:56:02 AM Gartner recommends that existing customers continue incremental investments, while potential customers should put VPI on a shortlist of tactical alternatives.

VPI Launches New Activ! Performance Suite™ 4.0

Article Released: 8/8/2007 12:29:50 PM An Innovative Suite of Solutions for Optimizing Contact Center and Business Performance within an Open SOA-based Framework

VPI Unveils Enhancements to its Prioriti Interactions Suite™ at APCO International

Article Released: 8/6/2007 12:27:38 PM Introducing Secure, Web-based Applications to Enhance Workforce Productivity and Quality

VPI Wins Rising Star Award from Preeminent Publication for Customer Relationship Management

Article Released: 4/27/2007 12:52:50 PM VPI was one of only three companies recognized by the magazine in its annual Rising Star program.

VPI Launches New Integrated PSAP Controller

Article Released: 4/23/2007 12:37:34 PM Provides Cost-Effective Alternative for Ensuring Regulatory Compliance

VPI and SER Enter Partnership to Leverage the Power of Interaction Recording and Speech Analytics Solutions

Article Released: 4/3/2007 2:39:03 PM Leading Contact Center Technology Providers Unite to Help Organizations Analyze, Understand, and Improve Workforce Performance and Customer Satisfaction

Analyze This: Speech-analytics Technologies Can Get to the Heart of What Your Customers Want

Article Released: 3/23/2007 11:51:44 AM As published in Scotsman Guide

Redefining the Role of Voice Logging

Article Released: 3/23/2007 11:29:45 AM As seen in Connections Magazine

VPI and Avaya Solutions Help Arvato Services Boost Productivity and Customer Satisfaction

Article Released: 3/23/2007 10:28:12 AM VPI solutions have been successfully implemented by Arvato Services.

VPI Launches New Competitive Replacement Program

Article Released: 3/16/2007 12:29:24 PM Offers Organizations Smooth Transition and Attractive Incentives to Upgrade their Legacy Contact Center Technologies

VPI Broadens Market Share in Financial Services Industry

Article Released: 12/4/2006 12:16:51 PM As seen on TMCNet.com

Voice Print Changes Company Name to VPI

Article Released: 10/30/2006 2:56:10 PM New Name Reflects Success and Expansion of Company’s Suite of Interactions Recording and Workforce Optimization Solutions

Voice Print Acquires Syntora

Article Released: 10/8/2006 9:51:01 PM Acquisition Unites Industry’s Most Advanced Workforce Optimization

Voice Print Wins 2006 ICCM Best of Show Award

Article Released: 8/21/2006 3:11:22 PM Voice Print's Activ! Performance Suite Emerges as Best Call Monitoring/Recording System

Amae Software Joins Forces with Voice Print, Pipkins and Syntora

Article Released: 7/27/2006 10:11:13 AM The Amae CI Suite Delivers Unprecedented Business Intelligence to All Departments

Voice Print, Syntora, and Pipkins Launch "Solution Made Easy™"

Article Released: 3/12/2006 6:53:48 PM Your One Stop Workforce Optimization Shop

Voice Print Partners with ePlus Technology – Expands National Distribution and Presence

Article Released: 11/11/2005 10:30:13 AM Partnership Aids Voice Print's Major Expansion and Deployment of Company's VoIP Call Recording Solutions

Voice Print Continues European Expansion

Article Released: 9/13/2005 7:25:18 PM Award-Winning Contact Center Software Developer Opens

Voice Print Announces Record Revenues for 2004

Article Released: 3/12/2005 9:18:16 AM Customers and Industry Experts Recognize Voice Print

Voice Print Redefines Quality Management

Article Released: 12/3/2004 5:16:15 PM Award-Winning Technology Revolutionizes Contact Center Performance

Voice Print Wins Prestigious Best of Show Award at ICCM Chicago

Article Released: 8/12/2004 3:22:39 PM Voice Print's Activ! Suite Emerges as Best Recording and Call Monitoring Software Solution

Voice Print Unveils Innovative Business Analytics and eLearning Solutions

Article Released: 8/10/2004 4:35:52 PM Voice Print Enhances Product Suite

Voice Print & NEC Deliver Enhanced Recording

Article Released: 7/7/2004 5:09:09 PM OAI Integration - The Advantages of CTI Level Information at a Bargain Price

Voice Print Unveils

Article Released: 2/25/2004 3:05:20 PM Revolutionary New Solution for Recording VoIP Interactions

Voice Print Partners With CallMiner

Article Released: 11/18/2003 11:30:09 AM Organizations Can Now Gain Valuable Business Intelligence Utilizing Combined Technologies for Speech Mining, Data Analysis and Trending

Voice Print Introduces Compaq Recording Platform

Article Released: 10/22/2003 5:59:55 PM Voice Print Announces Availability of Its Ultimate Enterprise Recording Solution on Robust Compaq Platforms

Voice Print International Revolutionizes Interactions Data Management

Article Released: 9/2/2003 11:37:46 AM Activ! Information Store was developed to provide truly integrated recording, quality management and performance optimization solutions that fit seamlessly into workflow and flexibly adjust to business rules

Voice Print E.Net Client

Article Released: 7/17/2003 3:19:13 PM Introducing Web Based Management of Digital Voice Recording

Professional Exchange Service Corporation Selects Voice Print International as Its Premiere Solution for Digital Voice Recording

Article Released: 7/14/2003 2:29:30 PM PESC Selects Voice Print for their Recording Needs

Voice Print International Receives Three AVAYA DevConnect Awards

Article Released: 7/3/2003 11:06:03 AM Successful Compliance Testing with AVAYA’s CTConnect 5.0 and DEFINITY Server R MV 1.2, CT 4.0 and S8700 Media Server IP Connect, and IP Office Release 1.3

Voice Print Introduces E.Net Client

Article Released: 7/2/2003 12:40:31 PM Web Based Management of Digital Voice Recording & Call Monitoring

Relocation

Article Released: 4/1/2003 5:40:13 PM Voice Print International’s Explosive Growth Drives Relocation to Larger Camarillo Headquarters

Recent Installation

Article Released: 4/1/2003 5:35:52 PM CDC IXIS Asset Management Selects Voice Print International As Its Premier Solution for Digital Voice Recording

Voice Print Redefines Screen Recording

Article Released: 2/10/2003 5:09:51 PM Introducing Activ! View for Advanced Quality Management

VPCommand Provides the Efficiency and Flexibility of Third Party Verification

Article Released: 11/27/2002 3:33:02 PM Pick and Choose What is Recorded

LAN/WAN tool of CONVENIENCE, not NECESSITY!

Article Released: 10/28/2002 3:15:45 PM With Voice Print, you don’t need to rely on LAN/WAN to enjoy our archiving features.

Perishable PIN

Article Released: 9/19/2002 1:02:43 PM Faster Remote Access to Recordings

Voice Print MICRO

Article Released: 8/20/2002 12:42:13 PM The robustness of the Voice Print phone and radio logging system at less than half the size!

Voice Print Integrates with Davox Predictive Dialer

Article Released: 7/23/2002 11:52:33 AM Supporting Optimization of Call Center Resources

New Tools for the World of Finance Trading

Article Released: 6/25/2002 1:59:15 PM Turret/Recorder Integration

MAS & VPI Integrate New Voice Technology into MASterMind

Article Released: 4/29/2002 2:23:12 PM Integration with Monitoring Software

Centralize your Service Resources

Article Released: 4/17/2002 9:41:21 AM Voice Print offers its Customers Customizable Event Center Notification

Voice Print and Inter-Tel Establish Partnership

Article Released: 3/22/2002 3:10:23 PM Strategic alliance offers end users the total computer telephony solution

Tri-County Business & Technology

Article Released: 3/21/2002 2:29:43 PM This Call Will Be Recorded

VPI is Making The Community Safer with a Reliable Solution

Article Released: 3/21/2002 10:43:31 AM Providing Digital Recording Solutions for Public Safety Departments in Santa Barbara and Ventura County

Voice Print Enables Easy Integration by Offering Its API to Customers

Article Released: 3/19/2002 11:00:49 AM VPAppend Allows Real-time Tagging of Recordings for Instant Retrieval

API’s – The Building Blocks for Software Integration

Article Released: 3/1/2002 3:53:24 PM Technology Buzz - March

VPI Announces Partnership with Telecorp Products Inc.

Article Released: 2/27/2002 2:42:35 PM Providing Optimal Contact Center Management Solutions

Avaya and VPI Partner

Article Released: 2/27/2002 1:57:30 PM Delivering Integrated Digital Solutions for Call Center Interaction

VPI Introduces Activ!

Article Released: 2/27/2002 1:57:30 PM Activ! Customer Experience Solution Offers the Most Knowledge Gathering Capacity in the Industry