#1 Call Recording Software | Phone Call Recording | Call Recording Software | Phone Call Recording System

Your Complete Call Recording Software Solution

VPI CAPTURE™ is the most reliable, flexible, and feature-rich call recording software solution available today. This award-winning technology integrates seamlessly into a wide range of network configurations and TDM and Voice over IP telephony environments - in any combination.
		VPI CAPTURE™ enables you to view configure your own reports to gain insight into your recorded interactions. Click Here to view a larger screen image.

Need to record for compliance, quality management, sales verification, business intelligence, or any other purpose? No problem. VPI’s robust, notably nice call recording software solutions can be customized and scaled to meet the demands of organizations of all kinds – from small contact centers to global enterprises employing in-house, and/or remote agents.

Benefits of VPI CAPTURE™ Call Recording Software

		Reliably record 100 percent of call, and data interactions in single or multi-site environments of any size. You decide what to retain and for how long by implementing flexible, intelligent business rules.
		Count on the industry’s most resilient, reliable solution - choose from a wide variety of robust, fault-tolerant configurations.
		Enjoy unsurpassed efficiency and ROI! The unified platform supports virtually any PBX – digital or analog, TDM or VoIP, individually or blended – with a unified interface and industry standard file formats.
		Easy transition from traditional to VoIP - no need for a complete system change-out. Migrate to VoIP recording at your own pace.
		Access VPI systems directly or transparently via your other business or telephony applications – open APIs enable any level of customization and integration.
		Gain valuable insights and intelligence from your recorded data immediately! Benefit from instant, automated delivery of recordings and key metrics for analysis by leveraging the unique, real time solutions available within VPI’s tightly integrated VPI EMPOWER™ including enterprise-level business analytics, quality assurance, speech analytics, customer surveying, performance management, automated coaching and workforce management.

Call Recording Resources
	VPI CAPTURE™ Call Recording Brochure
	Call Recording ROI Guide (Authored by analyst Dick Bucci from The PELORUS Group)
	Frequently Asked Call Recording Questions and Answers

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