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 Benefits of Partnering with VPI
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Low Risk To You and Your Customers

  Highest overall satisfaction ratings by Industry Analysts and VPI customers.
  Mature product portfolio with 14 years of architecture design and development.

Generate Additional High Margin Revenues

  Competitive pricing with excellent margins.
  Generate addtional service and maintenace revenues.
  No product sales or size restrictions.
  Flexible Market Development Funding (MDF) and help with lead generation campaigns.
  Tradeshow assistance and co-sponsorship.
  Lunch and Learns and Webinars for your clients co-sponsored and hosted by VPI.
 

 


Comprehensive, Channel-Focused Pre- and Post-Sales Support

  You concentrate on your core business
  VPI will help your sales force generate qualified sales opportunities
  Close sales with committed, proactive account executives and sales engineers for assistance with configurations, presentations, proposals and technical discussions
  Comprehensive sales, installation and support training and certification
  Proven implementation methodology
  Easy to install and use sales demo DVD

Differentiate with Competitive Solutions for Liability Recording, Quality Monitoring and Call Center Performance Management

  Advanced Voice and Screen Recording - Whether recording for quality, compliance, liability, VPI’s reliable recording technologies provide standard.WAV or .AVI files with an easy-to-use GUI for simple search and retrieval. VPI’s screen recording architecture minimizes impact on network bandwidth.
  Web-based Drill-Down Reports - Drill down through levels of performance reports and quality evaluations for root cause analysis and to playback the actual audio/screen recordings.
  Real-time Agent and Supervisor Dashboards - Management, supervisors and agents receive real-time information to empower them to proactively improve performance.
  Flexible Call Quality Evaluation Forms - Supervisors, QA team and trainers can create and adapt evaluation forms to their operational processes and business goals, with no need for professional services or help from IT. VPI’s call quality evaluation application provides an unlimited number of call-flow segments, questions, and answer types.

Product Discounts
We offer a generous discount program that is based on sales activities, and is tiered and scalable.

Sales Development Funds (Co-op MDF)
VPI’s Sales Development Fund program is a marketing reimbursement program that provides funding for approved market development activities. This shared marketing fund has been established to help partners achieve joint revenue targets and business objectives.

Lead Program
VPI is dedicated to the success of its Partners and generates leads through a broad mix of customer-facing activities. VPI’s lead program has been extremely successful because of our industry insight and extensive experience.

VPI’s lead generation team focuses on generating leads via a variety of methods including:

  Telemarketing
  Online search engine marketing and advertising
  Email Marketing
  Webcasts
  Direct Mail
  Tradeshow and event marketing

Marketing, Communications & Partner Tools
Through VPI’s Partner Portal, partners gain direct access to presentations, sales training, demo tools, and a wide range of support resources.

Alliance Partner Portal
VPI’s partner-only extranet site is the primary destination for Partner Program information and the source for many of the tools and benefits provided exclusively to partners. This password-protected site provides a wealth of program, product, marketing, and sales information tailored specifically to meet partners’ needs.

Press Release Activities
VPI will issue a press release announcing new Resellers who have joined the Alliance Program. The release will detail the nature of the alliance and the positive impact it will have on both companies.

Team Selling & support
VPI Team works to develop joint initiatives and ensures the mutual goals and expectations of the partnership are tracking toward success. Additionally, they will help execute integrated marketing plans that fully leverage the unique strengths of each partner.

Demo Software
Demo software is provided to partners and may be used for demo purposes only (NFR).

Request for Proposal (RFP) Support
Upon approval, VPI will help in responding to the software technical specifications for opportunities over 50 channels.


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