• Reliably Record 911 Call and Radio Communications 100% of the Time

• Quickly and Easily Retrieve 911 Recordings and Radio Transmissions

• Easily Add Capabilities

• Access Calls from Anywhere in the World

• Hassle Free Maintenance

• Improve Dispatcher and Call Taker Performance Through Straightforward Evaluations

Reliably Record All Your Call and Radio Communications 100% of the Time No matter what happens, VPI's Prioriti Voice 911 recording system keeps on recording - full time, all the time. Built for fault-tolerance, the rugged Prioriti Voice platform comes standard with three (3) fans, four (4) power supplies, two (2) network cards, and dual (2) RAID1 hard drives – all redundant and hot-swappable – with the option to upgrade our standard RAID 1 configuration to RAID 5 or RAID 10. Because they are redundant, if one fails, the others keep the system running. Hot-swappable means you can pull out and replace a failed component while your 911 call recording system continues recording!
		VPI's Prioriti Voice Public Safety 911 Recording and Quality Monitoring System

Quickly and Easily Find and Retrieve All Call and Radio Communicaitons
Courts are demanding copies of radio transmissions, and lawyers want call recordings ASAP. Not to mention your compliance officers. Can you find, retrieve, copy and send those calls in time? Prioriti Voice public safety recording system can do it in a matter of seconds! With a few easy mouse clicks, you select exactly the search criteria you need (such as date, time, Caller ID, channel, call direction, number dialed, custom tags or annotations, etc.) and Prioriti Voice instantly displays just the calls matching your criteria. Click again to select the particular call(s) you want, and instantly copy, email or playback that call directly from the screen. If the call is archived on removable media, Prioriti Voice 911 call recording system tells you exactly where (i.e. “Insert Media #1004”)!

Easily Add Capabilities as Your Recording Needs Grow
Increase the number of recording channels with simple linecard additions, minor wiring modifications and a software license update – it’s that easy. Channel upgrades come in increments of 8 or 16 channels for analog and digital, for unlimited total number of recording channels. 911 call recording servers can be implemented locally or across multiple sites for thousands of recording channels! Unlimited instant-access and archival storage capacity for recorded calls can easily by added as well, with support for any standard storage device recognized by Windows 2000 or 2003, including NAS (Network Attached Storage) devices. Custom add-on capabilities and integrations are also possible, using Prioriti Voice’s free API and Active X toolkit.

Access Your Recorded Calls from Anywhere in the World
Whether you’re sitting at the Prioriti Voice server or any PC on your network, you can view the status of the system, playback calls, run reports, evaluate dispatchers and (if authorized) administer the system, making configuration changes to user access rights, system alarms, and other system parameters. Even when you’re at home or across the country at a conference, with VPI’s optional e.Net Client and access to the internet, you’ll have secure access to your Prioriti Voice 911 recording system.

Hassle Free Maintenance
With commercially-off-the-shelf (COTS) equipment and redundant, hot-swappable key components, most equipment failures don’t stop Prioriti Voice from recording. Instead, the failed component can be replaced with an item purchased at a local computer store without ever shutting down the system. If service is required, VPI’s factory trained technical experts are just one phone call away on our 24/7 hotline. Using Activ Voice’s internal pcAnywhere™ software to remotely diagnose the problem, issues are usually resolved right over the phone and immediate remote access to your system!

Improve Dispatcher and Call Taker Performance with Straightforward Evaluations
With VPI’s Prioriti IQ Quality Monitoring application, evaluating dispatchers is simple. Retrieve a recording and an evaluation form right on your PC, listen to the call playback, and evaluate your dispatcher at the same time – all with a few mouse clicks! You won’t have to endure “one size fits all” evaluation forms either. With Prioriti IQ you can create your own forms. Because both the calls and the corresponding evaluation data are saved for instant retrieval, when you sit down with your dispatcher, you can both listen to the calls and review the evaluation results together.

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